Other Personal Services

Personal Customer Sevices

Online Banking

With every Fidelity Bank checking account you automatically receive our Online Banking absolutely free and a bill pay feature. Visit our website to access your online banking account at www. fidelitybanknc.com. With personal online banking you can:

  • Check account balances. 
  • Monitor account activity. 
  • Transfer funds between linked accounts. 
  • Make Fidelity loan, credit card and line of credit payments. 
  • Place stop payments on checks. 
  • View credit card statements. 
  • Request statement and check copies. 
  • Request electronic statements.


Bill Pay

Another great benefit of online banking is Bill Pay, a FREE online bill payment and presentment service. With Bill Pay, you can pay your bills anytime and anywhere using your computer. It's fast, convenient and can save you time and money. Paying your bill has never been easier!

With Bill Pay, you can:

  • Schedule both on-time and recurring payments
  • Receive electronic bills.
  • LInk information such as invoice numbers and adjustment amounts to payments.
  • Eliminate postage costs
  • Control the timing of your bills to fit your schedule.
  • Access a complete log of bill payment activity with a few clicks of the mouse.
  • Set up bill pay reminders so that you always pay on time.


e.statements 

Fidelity e.statements provide you with quick and convenient access to the statements on your account(s). E.statements are exact replicas of your monthly account statements, delivered to your electronically through your online banking account. By choosing e.statements rather than paper, you'll receive quicker access to statement information, cut down on unnecessary paper and reduce identity theft. We will e-mail you each time a statement is available, so you don't have to worry about overlooking them! 

With e.statements, you can:

  •  View, print and electronically save your statements
  • Set up e.statements for any or all checking, savings and line of credit accounts
  • View up to 16 months of statements
  • Online transaction details (including check images) are available to view for up to 90 days
  • Save statements to your computer
  • View check images online
  • Protect your financial information by using our secure site
  • Cut down on unnecessary paper - a direct benefit to our environment

To sign up for e.statements, click on "Online Banking" on the left hand navigation to access and login to your online banking account.

Overdraft Protection

Over draft protection protects you against high fees and gives you peace of mind in the event you should have insufficient funs in your Fidelity Bank checking account. Fidelity Bank offers two convenient options: Savings as Overdraft or Checkline Reserve.

With Savings as Overdraft Protection, you have the ability to link your Fidelity Bank savings or money market account to your checking account. In the event that funds are not available in your checking account, we will automatically transfer money from your savings or money market account to your Fidelity Bank checking account. For each transfer, your savings or money market account will be assessed a $10 fee.

  • There is no charge to link to your savings account
  • Funds are advanced to your checking account in increments of $100
  • You can review your overdraft transactions through your online banking account.

All Day Banking

Take care of business all day long!  Now deposits or payments made at any Fidelity Bank branch any time before closing, will be credited to your account the same day (there will be no change to the crediting of ATM deposits.)  The convenience of All Day Banking is a vast improvement over the traditional 2:00 p.m. cutoff time, allowing for more flexibility in making deposits.  Please contact your local Fidelity Bank branch if you have questions about All Day Banking.

Visa Check Card

Faster, easier and more secure than writing a check! With Visa Check Card from Fidelity Bank, you'll have the convenience of a credit card without the monthly bills or interest rates. A check card gives you immediate access to the funds in your account. You can use it to make purchases anywhere Visa is accepted, and since purchases are withdrawn directly from your checking account, all your check card transactions will be listed in detail on your monthly statement.


Telephone Banking

Our free automated Telephone Banking Service is available 24 hours a day, 7 days a week!  With telephone banking, helpful information is just a phone call away! Call us toll-free at 1-800-816-960 to:

• Check account balances and activity
• Place stop payments on checks
• Verify deposits.
• Reorder checks.
• Transfer funds.
• Make loan payments.
• Report a lost or stolen ATM card or credit card

Safe Deposit Boxes

Safe deposit boxes provide a safe and secure method of storing valuable documents and belongings. We offer several box sizes to meet your specific needs. Contact your local branch for availability and pricing.